Recent Posts

Congratulations to our Thankful Contest Winners!

11/23/2022 (Permalink)

Cody Hubbard and Tracy Furgerson of SERVPRO with contest winners. Cody Hubbard and Tracy Furgerson of SERVPRO delivering Thankful Baskets to our contest winners.

This week Cody Hubbard and Tracy Furgerson from SERVPRO of Chattooga, Dade, and West Walker Counties were able to deliver our Thankful Baskets to our winners! Congrats again Rainsville Chamber of Commerce, Regina Payne, and Ashley Ortiz! Thank you everyone for participating in our contest this month. 

SERVPRO of Chattooga, Dade, and West Walker Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in your area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 –706-866-5646

Residential Services

Whether your local home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. 

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your local commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

When Storms or Floods hit, SERVPRO is ready!

10/5/2022 (Permalink)

Hurricane Ian aftermath in Naples, FL Our highly trained crews are ready to respond 24/7 to storm or flood damage.

SERVPRO of Chattooga, Dade, and West Walker Counties specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 2,000 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 706-866-5646

A Tale of Two Fungi: Mold vs. Mildew

7/11/2022 (Permalink)

black mold on a white wall and ceiling black mold on a white wall and ceiling with the SERVPRO logo over the top of the image

A Tale of Two Fungi: Mold vs. Mildew

Fungus is a natural part of our environment, but that doesn’t mean we want it in our homes or businesses. Two of the more common invasive fungi you may see are mold and mildew. Read on to learn how to spot the differences between the two so you’ll better understand how to address the cleanup.

  • Appearance – Mildew generally looks dry, speckled, or powdery and appears flat, while mold is described as raised, fuzzy or slimy. Mildew typically presents as a patch of white, gray, or black. Mold can be much more varied in color, looking green, blue, brown, black, yellow, or even red.
  • Smell – Both mold and mildew have similar odors, comparable to the smell of damp towels or rotting wood, but mold has a much more powerful odor, often described as foul or unpleasant. Because the smell of mold is so much stronger than the smell of mildew, you may smell mold even before you see it.
  • Location – Mildew grows only on item surfaces and typically grows outward, whereas mold burrows downward into floors and carpet, and upward into walls and ceilings.

Now that you’re able to differentiate between mold and mildew, it’s time to tackle the cleanup. Mildew spots can generally be managed with household cleaners. Look for bleach-based or ammonia-based cleaners but be sure never to mix the two as they create toxic fumes when combined. For small spots of mildew, an inexpensive 50/50 mix of white vinegar and water may be adequate. Mold, however, may require the hiring of an expert. The professionals at SERVPRO specialize in mold mitigation and can provide remediation and restoration to your home or business, as well as help you identify and eliminate the source of moisture causing the mold.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help!

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help! 

Give us a call for your quote today at 706-965-7378

From Rising Fawn to Lyerly, Trenton to Rock Bridge, Ringgold to Lafayette, or anywhere in between, we take pride in serving your neighborhood! We are a locally owned and operated franchise with employees dedicated to providing a quality customer experience!

Ready, Set, Storm Prep (Part II) – Prepare Your Property for a Storm

7/8/2022 (Permalink)

grey and dark grey storm clouds in the sky grey and dark grey storm clouds in the sky with the SERVPRO logo in the center

Ready, Set, Storm Prep (Part II) – Prepare Your Property for a Storm

 Once you’ve made sure that your family members and pets are safe and sound inside, it’s time to head outdoors for a quick scan of your property. Never do this in the middle of a storm – it’s much too dangerous – but taking a few quick precautions in the days or hours ahead can be extremely worthwhile. To stay on top of things, you may consider adding the below items to your monthly yard chores.

  • Make sure your gutters are clear so they drain properly and away from the house. There are professional services that provide gutter maintenance and it's recommended to clean gutters at least twice a year to keep them from getting clogged with leaves or debris. 
  • Walk around house and look for anything that might fly away in heavy winds. This includes patio furniture, planters, or decorative yard ornaments – even small grills or outdoor appliances. If possible, secure these items indoors or tether them down tightly outside. Make sure any yard tools have been put away or otherwise secured. Depending on wind speeds, items like patio furniture or bicycles have been known to cause major damage to homes if picked up by the wind. 
  • If you have an outdoor pool, turn off the pool equipment’s power at the circuit breaker. Make sure to leave your pool uncovered, as storm debris could fall into the pool and tear or damage the cover. It’s much easier and less expensive to fish limbs and debris out of the water than it is to replace a ruined pool cover.

Taking the time throughout the year to keep your yard tidy and your property well-maintained will help ensure minimal storm damage. 

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help!

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help! 

Give us a call for your quote today at 706-965-7378

From Rising Fawn to Lyerly, Trenton to Rock Bridge, Ringgold to Lafayette, or anywhere in between, we take pride in serving your neighborhood! We are a locally owned and operated franchise with employees dedicated to providing a quality customer experience!

The Calm After the Storm 

7/8/2022 (Permalink)

clouded sky clearing up, almost allowing the sun to shine after a storm a blue clouded sky clearing up, almost allowing the sun to shine after a storm with the SERVPRO logo in the center

The storm has passed, but unfortunately, you’ve been left with some damage to your home and/or property. Here’s a quick checklist that will help you stay organized if you’re unsure where to begin.

 Assess Injuries

Most immediately, you’ll want to make sure that everyone in your home is safe and that you call 911 without delay if anyone is injured.

 Contact Your Insurance Company

Most homeowners’ insurance companies have a 24-hour customer service line where claims can be reported. It’s important to report damage to your home without delay so your insurance company can schedule an adjuster to inspect the damage. This is especially important if the storm damaged many neighborhoods in your community because your insurance company may have a backlog of claims. 

 Document, Document, Document!

Videos or clear, labeled photos of the damage will be extremely helpful to your insurance company when they begin to assess the damage. Consider taking some property photos now so that you’ll have before and after shots in the unfortunate case of storm damage. You’ll also want to catalog any items that were damaged, including personal items. If you have the model or serial numbers for big-ticket items like televisions or computers, make sure to include that on the inventory list. A thorough inventory of damaged items can ensure you recover the most from your homeowners’ claim.  

Contact a Home Restoration Company

The professionals at SERVPRO specialize in roof-tarping and board-up techniques that will help mitigate further damage to your home while waiting on your claims adjuster to document the damage. Restoration professionals can also provide clean-up services after a storm.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help! 

Give us a call for your quote today at 706-965-7378

From Rising Fawn to Lyerly, Trenton to Rock Bridge, Ringgold to Lafayette, or anywhere in between, we take pride in serving your neighborhood! We are a locally owned and operated franchise with employees dedicated to providing a quality customer experience!

Storm Terminology Explained 

7/8/2022 (Permalink)

storm clouds in a dark blue sky storm clouds in a dark blue sky with the SERVPRO logo in the center

Ever wonder how hurricanes get their names? Confused about which category of a hurricane is worse? Not sure if “watches” or “warnings” are more dangerous? We break it down for you so you can better understand the type of storm heading your way. 

What’s in a Name?

The practice of naming storms started in the 1950s. Initially, storms were only named for women, but men’s names began to be included in the late 1970s. The World Meteorological Organization has six alphabetical lists of 21 names that are repeated every six years for both the Atlantic Basin (east coast) and the Eastern North-Pacific Basin (west coast). The letters Q, U, X, Y and Z are not used in the alphabetical listing. Occasionally, a storm’s name can be retired if the storm was particularly deadly. Hurricane Katrina is one example of this – the name “Katrina” was retired from the list in 2005.

 Classifying Hurricanes

According to the National Oceanic & Atmospheric Administration (NOAA), there are five categories of hurricanes: 

  • Category 1: considered very dangerous and will produce some damage 
  • Category 2: considered extremely dangerous and will cause extensive damage
  • Category 3: devastating damage will occur 
  • Category 4: catastrophic damage will occur 
  • Category 5: catastrophic damage will occur including destruction of homes

 The categories are based on wind speeds but assume that winds for all categories could be life-threatening.

Watch vs. Warning

We’ve all been there – your meteorologist interrupts your favorite TV show with a breaking weather alert. But what exactly does it mean? Two of the most commonly confused terms are Watch and Warning. This terminology is used to describe tornadoes, hurricanes, floods, and winter storms. 

 A Watch means it is possible for the weather event to occur; a Warning means the event is happening or is about to happen. To sum it up:  

  • Watch – Stay informed, be alert.
  • Warning – Take shelter!

 To learn more about weather terminology or to see if your name appears on the alphabetical list of hurricane names, visit www.noaa.gov

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help! 

Give us a call for your quote today at 706-965-7378

From Rising Fawn to Lyerly, Trenton to Rock Bridge, Ringgold to Lafayette, or anywhere in between, we take pride in serving your neighborhood! We are a locally owned and operated franchise with employees dedicated to providing a quality customer experience!

Ready, Set, Storm Prep (Part I) – Preparing Your Home for a Storm

7/1/2022 (Permalink)

DARK CLOUDS IN A BLUE SKY WITH LIGHTING BULTS DARK CLOUDS IN A BLUE SKY WITH LIGHTING BULTS AND THE SERVPRO LOGO OVER THE TOP CENTERED

Ready, Set, Storm Prep (Part I) – Preparing Your Home for a Storm

One of the most prudent things a homeowner can do to protect their home is to start preparing for a storm ahead of time. Read on for some best practices you can do right now to ensure your home is storm ready. 

 Purchase a Weather Radio

Relying on a cell phone as your main source of information seems like a no-brainer… until the power goes out! A weather radio is a small device that broadcasts weather warnings and information 24/7 and can be a lifesaver (literally!) in emergency situations. Most weather radios are equipped with a hand crank so they never run out of juice, and some models even come with a built-in flashlight. These radios are fairly inexpensive (many are $20-$40) and can be purchased from most local hardware or big box stores.

 Compile a List of Emergency Contacts 

In this day and age, it’s rare to remember family members’ contact information because so much critical information is stored on our cell phones. Take the time now to make sure you have a written list of emergency contacts (phone numbers and addresses) in a safe place in case your phone dies or cell networks are down. 

Stock an “Emergency Pantry”

Having enough water and nonperishable food on hand for at least three days per family member is a must for storm preparedness. Additionally, the Federal Emergency Management Agency (FEMA) recommends storing one gallon of water per person for at least three days. And don’t forget your four-legged family members! Make sure you stock some dry or canned food for your furry friends and be sure to include them in the count when planning for water needs.

Have Fun… (No, really!)

Once the immediate danger of a storm has passed, you may be left without power for many hours, or even days, which means limited or no access to TV and mobile devices. (Queue the grumpy children and bored teenagers!) Consider stocking your Emergency Pantry with some “fun” items like board games, a deck of cards, coloring books, etc. 

Storms can hit unexpectedly so don’t wait until the last minute to make sure your home and family are protected. With these helpful tips, you’ll be equipped for any storm.

TBC…

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help! 

Give us a call for your quote today at 706-965-7378

From Rising Fawn to Lyerly, Trenton to Rock Bridge, Ringgold to Lafayette, or anywhere in between, we take pride in serving your neighborhood! We are a locally owned and operated franchise with employees dedicated to providing a quality customer experience!

Leading Causes of Kitchen Fires

6/21/2022 (Permalink)

Commercial kitchen with several covered dishes next to a pot on fire  and a sink in front of it Commercial kitchen with several covered dishes next to a pot on fire and a sink in front of it with SERVPRO in front of it

Leading Causes of Kitchen Fires

On average, 49% of fires start in the kitchen making it one of the leading causes of house fires.. It only takes a quick moment for something on your stove to catch on fire, and you have a costly disaster on your hands. Here are some safety tips to avoid expensive home repairs:

Frying With Oil

66% of kitchen fires occur while cooking with oil. Anytime you fry food using oil, it needs constant attention. Grease fires can spread fast and still have the capability to cause a fire if the residue is left on the stovetop after use. If your food catches fire while cooking, safely cover a non-glass lid onto the pan to extinguish the flames, and then turn off your stove. Do not use water; this will only cause your fire to spread.

Leaving Cooking Unattended

It is imperative not to walk away from your food while you're cooking. Neglecting your food while cooking is the leading cause of kitchen fires. If you are cooking, it is essential to only focus on that one task. It is not recommended to multi-task while cooking because an accident can happen in a split second. 

Cooking with Too High Temperatures

Although turning your stove to its highest setting seems like a good idea when cooking, setting your appliances too high is very dangerous. It is recommended to cook at medium temperatures to prevent food from combusting. If you have a gas stove, never let the flame rise above the top of the pan. Cooking requires a lot of patience; jumping the gun and attempting to cook faster than intended can put you and your family at risk.

If your kitchen catches on fire and you can’t control it, call 911 immediately. After the fire was safely put out, you may need repairs to your kitchen, including flooring, cabinets, and countertops. Keep in mind that smoke damage can also factor in the cost of repairs as it can damage your walls and the material underneath.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help! 

Give us a call for your quote today at 706-965-7378

From Rising Fawn to Lyerly, Trenton to Rock Bridge, Ringgold to Lafayette, or anywhere in between, we take pride in serving your neighborhood! We are a locally owned and operated franchise with employees dedicated to providing a quality customer experience!

How to Get Rid of Water Mold in Your Pool

6/21/2022 (Permalink)

blue pool water with SERVPRO logo over the top blue pool water with SERVPRO logo over the top

Does your pool have white tissue paper-like residue floating on the surface? Is it accompanied by pink slime around the pool’s waterline? It sounds like you have a mold problem in your pool. Fortunately, this is a fixable issue, and you can also prevent pool molding in the future.

White Water Mold & Pink Slime?

White water mold is a type of fungus. Although there is a low chance of getting sick from water mold, it isn’t something you want to have in your pool.

You’ve probably seen pink slime in bathrooms. The formal name for the slime is serraita marcescens. It’s an airborne bacteria that feeds on minerals and fatty deposits in soap and shampoos. It can be hazardous as it causes illness. If recognized, it is vital to rid your pool of this bacteria.

How To Clean

White water mold or pink smile can occur in your pool when the water isn’t correctly balanced, or your pool is simply not clean. Cleaning your pool should be a consistent task to prevent these molds and bacteria from growing and spreading. Here are a few tips on how to clean your pool from bacteria:

Clean The Filter

If there is white water mold in your pool, it is most likely in your filter too. Thoroughly clean your pool’s filter to be reused later; the cleanliness of your pool won't be as effective with a mold-infested filter.

Balance The Water

It is essential to balance the PH of the water in your pool. A PH of 7.4-7.6 is ideal for the pool water.

Chlorine Shock Pool

A regular dosage of chlorine will not be effective in this type of situation. Add 3-4 pounds of calcium hypochlorite per 10,0000 gallons to shock your pool from the bacteria correctly.

If you find mold in your pool, it could be helpful to hire professional help. At SERVPRO, our trained technicians can clean your pool from mold and bacteria.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help! 

Give us a call for your quote today at 706-965-7378

From Rising Fawn to Lyerly, Trenton to Rock Bridge, Ringgold to Lafayette, or anywhere in between, we take pride in serving your neighborhood! We are a locally owned and operated franchise with employees dedicated to providing a quality customer experience!

Fire Prevention: Everything you Need to Know

6/16/2022 (Permalink)

smoke coming out of a window that shows fire inside the home smoke coming out of a white window pane that shows fire inside the home with bushes out front and the SERVPRO logo over the top

ire Prevention: Everything you Need to Know

Unfortunately, a house fire can happen anywhere at any time. It is important to practice preventive measures to ease the possibility of a fire occurring and protect your loved ones. Always be prepared if a fire occurs in your home. Here are a few ways to ease the possibility of a fire taking place in your home.

Use Surge Protectors

A surge protector is a device used to protect electrical devices from voltage spikes. With a surge in power, you are more likely to experience an electrical fire. A surge protector will alleviate the anxiety of excess electricity causing a fire. It can also be helpful to unplug devices when they aren’t in use. Unplugging your device will ensure that there is no electricity being used and can reduce the chance of a fire. Devices like TVs, game systems, and computers still use power even when they are not in use. 

Never Leave Flames Unattended

You can identify a problem by paying attention to lit flames in your home. Stay mindful when cooking, lighting a candle or starting a fire in your fireplace. Always stay in the kitchen when cooking, as kitchen fires are one of the top causes of house fires. Keeping a fire extinguisher in your kitchen or near the fireplace can help fix the issue.

Keep Your Home Clutter-Free

Not only can a cluttered house start a fire, but it can also be one of the main reasons a fire spreads rapidly.  An abundance of items covering your home gives the fire plenty of space to spread and cause more destruction. Keeping an organized home can potentially be the saving grace for you and your family.

While fires have declined tremendously over the last few decades, today’s fires cause much more loss and damage. On average, the fire loss per house is around $23,500; however, with homeowners insurance, you may be able to rebuild or replace your belongings lost in the fire.  According to ton the NFPA, the leading causes of house fires include:

  • Cooking
  • Heating Equipment
  • Electrical Fires
  • Arson
  • Smoking Materials 

After 911, contact us to repair your home from damage after a fire.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help! 

Give us a call for your quote today at 706-965-7378

From Rising Fawn to Lyerly, Trenton to Rock Bridge, Ringgold to Lafayette, or anywhere in between, we take pride in serving your neighborhood! We are a locally owned and operated franchise with employees dedicated to providing a quality customer experience!